In an increasingly competitive omnichannel marketplace, complete the customer journey from ATL to online and physical retail through in-store ambassadors who can confidently promote, demonstrate and sell your brand.
In crowded categories and irrespective of channel, is your brand getting the attention it deserves, ensuring it is visible to your target audience to outperform the competition?
In-store, shoppers want to see, touch and experience products before making a purchase, so effective merchandising is a vital tool in the mission to deliver a rewarding customer experience.
By building relationships through knowledge with retailers and their staff we will help create brand advocates with informative and engaging product training. They are then empowered with this knowledge to confidently talk about your brand and sell your products, thereby enhancing the overall consumer experience.
Expand your brand reach and grow your retail presence through a dedicated strategic resource to guide and develop your categories. Effect positive change by developing relationships, and providing ongoing familiar support to grow your share of business.
Engage with consumers outside of the usual channels, engaging the senses to create an emotional connection with brands to create fans of your brand.
Understand the customer experience by being in the shoppers’ shoes. In doing so, brands can effect change that will ensure that your brand values, product placement and engagement are positioned correctly, enabling your potential customers to complete the shopper journey with ease.
As the market has evolved so has our expertise understanding both physical retail and e-commerce channels, enabling sales and marketing teams to better understand their brand’s online performance both in isolation and against your competition. Utilising custom built tools such as our GWS web scraping tool, we provide continual assessment of your share of voice, pricing, promotions, reviews and availability across third-party e-commerce sites.
13 May 2026
Francesca Roche sits down with Daniel Todaro, CEO at Gekko Group, to explore how retailers can bridge the gap between digital research and in-store expertise to drive loyalty. Discover why a balanced blend of AI-driven insight and human touch is the future of customer experience in a cautious economic climate.
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20 Apr 2026
Learn how to future-proof your retail brand as Digital Marketing Manager Callum Puffett explores the power of AI, social commerce, and seamless shopping experiences to drive 24/7 sales.
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